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Business process automation

Stop doing it manually. Automate the boring part.

We build Make and n8n workflows and WhatsApp & chat bots that capture leads, answer customers and create reports for you.

Make Advanced certified
Built with GDPR in mind
Working remotely across Europe

Sound familiar?

01

Copying leads between tools by hand.

Hours lost every week.

02

Late replies and forgotten follow-ups.

Customers go cold.

03

Monthly reports built in spreadsheets at midnight.

Stress at every month-end.

What we automate

Practical systems designed around the way your business actually works.

01

Leads & CRM

Capture, qualify and route leads automatically.

  • Website forms to CRM
  • Lead scoring and routing
  • Instant sales notifications
Discuss this
02

Emails & Messages

Follow-ups, confirmations and notifications that never get forgotten.

  • Personalised follow-up sequences
  • Customer confirmations
  • Internal team alerts
Discuss this
03

WhatsApp & Chatbots

Customer conversations that stay fast, useful and human.

W
Customer assistantOnline · automated
Can I book a consultation for Thursday?
Yes — there are two slots available: 10:00 or 15:30.
I have a special request.
Handed over to a human
  • Instant answers, bookings and order status
  • Lead qualification, 24/7
  • Seamless handover to your team
Discuss this
04

Reporting & Data

Dashboards and reports that update themselves.

Sample view
128Leads
24%Converted
31hSaved
  • Automated KPI dashboards
  • Cross-tool data syncing
  • Scheduled client reports
Discuss this

Built for results

Make scenario
Step 2 · Tools — generates a tracking number
Step 3 · Google Sheets — every order becomes a row
Step 4 · Gmail — branded confirmation email
Selected project 01 · Demo shop

Order intake & confirmation, without the admin

Before

Orders copied by hand into a spreadsheet, confirmation emails written one by one.

After

A new order arrives, gets a tracking number, lands in Google Sheets and the customer receives a confirmation email automatically.

  • Make
  • Webhooks
  • Google Sheets
  • Gmail

4 modules. Zero copy-paste.

Demo project built on test data — no real customers or payments.

Chat example
W
Customer assistantOnline · automated
Hi! Is my order on its way?
Yes — it shipped today. Here is your tracking link.
Can I change the delivery address?
I'll pass you to a colleague who can help right away.
Handed over to a human
Selected project 02 · Concept

Customer answers, around the clock

Before

Routine questions wait for the team to reply.

After

A chatbot answers instantly and hands over to a person when needed.

  • WhatsApp
  • Telegram
  • Make
  • n8n

Instant first response, human handover when it matters.

Illustrative example — real chat case study coming soon.

From one reply to a full pipeline

Three scenarios, from short to long. Yours will be sized to fit your process.

Make scenario · 5 modules
Scenario 01 · Short

Every enquiry gets an instant reply

A form response is cleaned up, saved as a lead, answered by email and flagged to your sales chat. All within seconds.

  • Make
  • Typeform
  • Notion
  • Email
  • Chat alert

5 modules. The client never waits.

Make scenario · 12 modules
Scenario 02 · Medium

Hot, warm or cold: each lead goes the right way

Duplicates are caught first. Big budgets become a deal with a call booked. Mid budgets get a price list and a follow-up task. The rest go to a nurture list.

  • Make
  • Webhooks
  • Notion
  • Calendar
  • Slack
  • Email

One router. Three paths. Nobody forgotten.

Make scenario · 26 modules
Scenario 03 · Long

A won deal sets everything else in motion

When a deal is marked Won, the contract is drafted and sent for signing. Then the invoice or subscription, the onboarding message and the team tasks follow on their own. If nobody signs, a reminder goes out.

  • Make
  • Notion
  • AI
  • E-sign
  • Stripe
  • Slack

26 modules. From “Won” to kickoff, hands-free.

How we work

01

Free audit call

We identify the repetitive work costing your team time.

02

Workflow blueprint

We map a clear plan, scope and fixed quote.

03

Build & test

Our team builds, tests and refines the automation.

04

Launch & support

We launch with documentation and ongoing support options.

Flexible engagement

Fixed-price projects or monthly support.

Free first consultation.

Scope and quote agreed before we start.

Discuss your project

Questions, answered.

Still unsure? Bring your questions to a free, no-pressure call.

01How long does a project take?
Most focused automations take a few weeks. We agree a clear timeline and milestones with you before any work starts.
02Which tools do you work with?
Mainly Make and n8n, connected to the tools you already use: CRMs, Google Workspace, email, Telegram and WhatsApp, spreadsheets, shop and payment systems. If a tool has an API or webhooks, we can usually connect it.
03Is our data safe and GDPR-compliant?
We build with data protection in mind: workflows only move the data they need, we prefer EU data regions where the platform offers them, and access credentials stay in the platform's secure connections. We can document which data flows where so it fits into your own GDPR records. For legal questions, please involve your data protection officer or counsel.
04Do you use the official WhatsApp Business API?
WhatsApp automation runs through the official WhatsApp Business Platform. It requires customer opt-in and approved message templates, and we set this up with you, including how conversations are handed over to your team.
05Does our team need technical knowledge?
No. We explain everything in plain language, hand over documentation and show your team how each workflow works.
06What happens if something breaks?
Every workflow is tested before launch and built with error notifications. With a support plan we monitor and fix issues for you; without one, the documentation lets your team handle small changes, and you can always come back to us.

Ready when you are

Let's automate your first workflow.

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